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lid_0909
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experiencing a 'mailbox unavailable' error when logging in,

as per separate thread experiencing a 'mailbox unavailable' error when logging in, we can clear this by updating the mailbox on our systems

advised to create new post to rectify the error

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lid_0909
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Re: experiencing a 'mailbox unavailable' error when logging in,

"Your "mailbox is not available at the moment.
Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.
If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111from any other phone and select option 2.For details about how much it costs to call our team from a Virgin Media home phone, visitvirginmedia.com/callcosts. Call costs from other networks and mobiles vary."
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Paul_DN
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Re: experiencing a 'mailbox unavailable' error when logging in,

Hi lid_0909,

 

 

 

 

Thank you for reaching out to us in our community, I am sorry to hear you have been unable to access your email account ,so I can help with this, I will send you an invite into a private chat, I will send this shortly, please click on the purple envelope to accept.

 

 

Regards

 

Paul.

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