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philydude1
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emails

email not working

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philydude1
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email

hi

i keep getting this message on my email:

Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.

Gareth_L
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Re: emails

Hello philydude1

Thanks for your post 

Sorry this has happened

Can I please ask a few questions 

Do you still have active service with us 

Are you able to view mails through a Client like Outlook etc 

What doe the email end in?

Gareth_L

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Angelita
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Re: email

Same issue.  If you find a work around please share.  I’m trying a POP account to save the data. 

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Gareth_L
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Re: email

Hi philydude1

Just letting you know we are still here if you need help 

Gareth_L

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philydude1
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Re: email

Hi

resolved my issue just changed password and then logged back in all fine now. 👍

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John_GS
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Re: email

Hi philydude1

 

Thanks for coming back to us - I am glad the email issue is resolved 🙂

 

Please do pop us a post should you need help in the furure

 

Best,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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