emails won't send

[dickun]

Yet again I can't send email. Getting 'An error occurred inside the server which prevented it from fulfilling the request.'. No helpful advice as to how to proceed of course.

Am getting heartedly sick of this. Caused me a serious problem last time because I  didn't remember to keep on trying.and assumed recipient got my message.

Pull your finger out Virgin !

[Daniel_Et]

Hi @dickun, thank you for your post.

We're sorry to hear you're having this problem again 😔

Just to confirm, are you experiencing the same issue through both webmail and an email "client" app (like Microsoft Outlook, Apple Mail or Gmail)?

General advice on how to manage your e-mail account can be found here. 

Please pop back to us at your earliest convenience.

Regards,
Daniel

[dickun]

Hi Daniel -Et

Only through webmail. I haven't double checked via Outlook.

The blockage had cleared when I re-sent several hours later.

[Zoie_P]

Hi @dickun, 

Thank you for your reply, can you please confirm are you still having issues? And did you double-check outlook or haven't checked it yet?
Let us know
Zoie

[dickun]

Problem was temporary;no issue at present. Just hoping this doesn't keep happening in the future.

I don't have Outlook installed on this laptop.