My wife (the secondary email of my account) has a new problem: her Inbox is only showing the emails received in the last 5 days. But she has not deleted the emails received earlier. Each day the five day window advances so that she stops seeing another day's emails.
In her Settings | Filters, no filters are listed. Any other ideas what could explain this behaviour?
Thanks for your reply. It was webmail of which I spoke, so I tried your recommendation, which I can see would clear any previous search term, but it didn't show up any new emails.
However we now realise that the emails displayed are not actually just the last 5 days, but all the days since the mailbox was last read by my wife's email client (Outlook), which was a week ago. This seems to be because in the Outlook settings for the account, the box "Leave a copy of messages on server" is not now ticked. It seems clear this is not a Virgin Media problem after all, so I apologise for my Post.
The reason I asked this is because on VM's system currently, when a POP3 client "deletes" a mail, it's not actually deleted. It's just hidden from all future POP3 transactions by adding a special flag.. The mail is normally still visible to IMAP clients, which includes the webmail platform itself.
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