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Kath_F
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Forum Team
Forum Team
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Message 11 of 11
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Re: emails locked

Hi diggermandachs, 

Thanks for coming back to us on this one. 

Usually in circumstances such as this we would take over, reset the password so we can replicate the issue and then pass this over to the relevant teams however as the account is in your wife's name, we won't be able to do this. 

Can you get your Wife to create her own Forum account so we can deal directly with her? This will allow us to pass data protection with the account holder then and raise things further. 

Many thanks, 

Kath_F
Forum Team


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