Virgin Media Community

[danie1991]

my email is saying mailbox unavailable

[DJ_Shadow1966]

Hello

I have escalated to the VM forum team, one of the VM staff will be along in this thread to resolve it for you.

Regards Mike

[Jodi_S]

Hi danie1991,

Thanks for posting on our community forums. Sorry to hear you're having issues accessing your emails, please check the link here for help in unlocking your email account.

If this does not resolve the issue please come back to us and we will send you a private message to re-enable your email account for you.

Kind regards Jodi

[danie1991]

i phoned 150 hesaid oter emails have been effected.he said i should get into my email  in an hour as hes activated.hesaid sometimes its done for security reasons. i did earlier try the link you gave me but it didnt work.if for some reason its not back on in an hour. i will get back in touch.thanks for your help.

[Jodi_S]

You're most welcome danie1991,

Please let us know how you get on. If you still require assistance with this come back to us and we will happily help you further.

Kind regards Jodi 

[danie1991]

i was told my email would be back on at one iv just tried and i still cant get it..could you please help thanks

[Jodi_S]

Thanks for coming back to us danie1991,

We will certainly take a look for you. I will pop you over a private message, click on the purple envelope to accept that chat.

Kin regards Jodi