Menu
Reply
davePM
  • 11
  • 0
  • 0
Joining in
242 Views
Message 1 of 3
Flag for a moderator

email unavailable

i have been getting the "Your mailbox is not available at the moment." message for weeks now, whenever i try to logi. I cannot access via IMAP/POP either. Tried changing password etc. how do i get this fixed?

0 Kudos
Reply
Graham_A
  • 16.52K
  • 2.32K
  • 7.06K
Very Insightful Person
Very Insightful Person
237 Views
Message 2 of 3
Flag for a moderator

Re: email unavailable

If you have not been able to get this resolved by calling the number given in the message you will need to wait for the VM Forum Team to reach this thread.  That could be up to a week, given the current queue levels.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Paul_DN
  • 6.27K
  • 359
  • 652
Forum Team
Forum Team
77 Views
Message 3 of 3
Flag for a moderator

Re: email unavailable

Hi Dave,

 

Thanks for reaching out to us in our community, I am sorry you haven't been able to access your emails, I will be more than happy to look into this for you.

 

So I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.


Regards

 

Paul.
 

0 Kudos
Reply