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ALF28
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email trash folder

TRASH FOLDER-sub folders appeared.

Today I noticed a stack of sub folders in my trash about 20, it was folders that I had deleted in the past but all empty. I logged in and out and they had gone next time I logged in.

I discovered if I click on the bin sign they all come back but each one would have to be deleted separately in the folder  options.

My understanding was that trash deletes after 7 days, perhaps this does not apply to deleted folders which are put as trash sub folders and not deleted after 7 days  but retained permanently.

Perhaps this is safety feature to prevent accidental deletion of folders?

Checked the imap settings and trash is included by default and can not be unticked but the sub folders of trash can be unticked (all ticked at present), so basically any deleted folder just becomes a sub folder of trash.

GMAIL

Strange that gmail is still listed in the imap settings but greyed out-why is it still there?

At one time I did have a GMAIL folder but not there now, presume it was deleted by virgin.

The virgin email did work via gmail some time ago, I even had a virgin gmail log in which I managed to delete a year or so back as spam was coming via the gmail folder.

ALF28

 

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ALF28
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Re: email trash folder

gmail

the sub folders in gmail imap setting -6 folders are ticked but do not show in my email folders- what are these-why still in imap settings if virgin mail is not linked to gmail?

all mail

chats

drafts

important

sent mail

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ALF28
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Re: email trash folder

the gmail folder have now appeared in my email as folders if I tick in imap settings
so why do I have gmail folders available in my virgin mail, are they redundant or still active.
I even have a sent mail - mail delivery failure listed in gmail sent folder which is most unusual.
alf28
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用心棒
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Re: email trash folder

When Google ceased email services to ISPs in 2015 Virgin Media moved the user's mailbox content to a [Gmail] folder in their service.

Trash folder's menu option Empty trash permanently purges folders and messages, i.e. I am not having to manually do this. Are you able to describe the steps to reproduce the issue.

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ALF28
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Re: email trash folder

Thanks for the help-solved

I Did the empty trash option and has deleted the trash subfolders, so hope they do not return.

Not sure why they suddenly appeared but they are gone now.

The gmail folder is historic and I presume a hangover from 2015 when virgin used gmail as pointed out, my gmail sub folder are empty now but some customers may still have stored emails in the folders, I just had one entry in 2019 (unusual but in wrong folder) that I have moved elsewhere, so my gmail sub folders should remain empty now.

alf28