I am currently paying virgin media for a package at my former family home including broadband. I have tried to get my ex to take on the bill but she's ignored my requests. I was trying to avoid cancelling it as my kids use the broadband too and was trying to avoid leaving them high and dry. Thinking about it I have also got a email@example.com email address which I'd like to transfer.
Since January we have continued a VM boardband service that my GF is tied into until July.
My question is
Can I somehow port my ntlworld.com email address over or at the very least get that address re-directed to a new VM address for the foreseeable?
if you do a move and transfer you have to move the whole account. All the email addresses. you can't select just one. And the account you are moving them do gets deleted and replaced with the account being move.
you can;t keep addresses from both
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wait until your girlfriend's account is out of contract
take out your own new VM contract
then cancel the one at your old address
ask for a Move & Transfer.
Or you could choose a non-ISP email address and set yourself the task of migrating all your online connections away from the ntlworld address. You would have better security, better support, better spam filtering. What is not to like!
If you do set yourself free, be sure to delete all your data and contacts to reduce information available to hackers and insist that VM delete the ntlworld mailbox. Use https:mailtester.com - to be sure it is DEAD.