on 06-04-2023 16:20
one of my ntlworld email accounts is not working. It keeps asking me to log in but doesn't seem to recognise my password
on 07-04-2023 12:52
Log into your MyVirginmedia broadband account, and check down the menu to see if the email address is still listed there.
on 08-04-2023 14:12
Hi there SueKevan,
Thanks for your post and welcome to the community.
Many apologies for the issues faced with your email, so we can get this investigated for you I've dropped you a PM to discuss further.
The message will appear within the purple envelope icon.
Regards,