cancel
Showing results for 
Search instead for 
Did you mean: 

email stopped working

SueKevan
Joining in

one of my ntlworld email accounts is not working. It keeps asking me to log in but doesn't seem to recognise my password

2 REPLIES 2

jpeg1
Alessandro Volta

Log into your MyVirginmedia broadband account, and check down the menu to see if the email address is still listed there. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Hi there SueKevan,

Thanks for your post and welcome to the community.

Many apologies for the issues faced with your email, so we can get this investigated for you I've dropped you a PM to discuss further.

The message will appear within the purple envelope icon.

Regards,

Kain