Virgin Media Community

[happyh1]

I need to know how to search through all my e mails for a missing document. If I know the folder its in, it's fine. However if I don't know its impossible.  How can I do this.
John H

[jpeg1 · Accepted solution]

Are you looking at your emails using a web browser?   If so you'd be better off using a proper email app like Thunderbird that allows searches for email names and content.  It will also allow you to save copies of documents off line.  It's risky to leave important files only on an online server, particularly one tied to a single ISP like Virgin

[Zach_R]

Hi @happyh1,

Thank you for your post and welcome to our community forums. We're here to help.

I'm sorry to hear you're having a bit of trouble navigating around your emails. Have you managed to find what you're looking for since your post? I can also see that @jpeg1 has offered a suggestion.

Thanks,
 

[happyh1]

Dear Zac

No , I haven't sorted it out. Should be easy. Have you any ideas to sort out my problem.

John

[用心棒]

As you have noted in your initial post webmail cannot search across folder. Do consider following @jpeg1 good advice and use an email client to locate the attachment; it is likely your device’s default email client can provide the basic search functionality sought. 

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[Steven_L]

Thanks for coming back to us @happyh1. 

Have you been able to resolve your issues with the advice from @用心棒?

Regards,

Steven_L