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aileeng1
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email password not asked for

For the past few days I have not been asked to sign in and use a password to access my emails. Is this no longer required and how secure is this service now? I am a virginmedia.com account holder.

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DJ_Shadow1966
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Re: email password not asked for

Hello

If you are signing into webmail via a browser then it is using the stored username / password that the browser has stored.

Regards Mike

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aileeng1
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Re: email password not asked for

Thanks Mike. Do you know if this was a planned "upgrade" as there seems to have been all sorts of problems with the various emails addresses lately? In view of  the fact that there has been known security issues as well I am looking for reassurance as to security as a friend recently had her email hacked (not virgin though) and it has caused her all sorts of problems.

 

Graham_A
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Re: email password not asked for

Yes, there was a planned upgrade a couple of weeks ago in which the sign in system to My Virgin Media and VM webmail changed.  You will now remain signed in on your device until you actually sign out.  This is not down to browsers saving the details but to way the new sign in system has been set up.

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用心棒
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Re: email password not asked for

AFAICS if the browser's webmail session is active then it does sign out as configured under , Settings, Basic Settings, Automatic sign out.

2020-06-21.jpeg
FYI: the automatic sign out countdown start is from 20 seconds.

 

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