on 13-08-2021 08:48
Your mailbox is not available at the momenteps asking for authenticatation,
please help.
on 13-08-2021 09:47
Restart your device. It may just be the case that your emails have gotten stuck and a restart can usually help reset things and get it working again. ... Next check that all of the settings for your account are correct as sometimes your device can run an update and change some of the settings on your email account.
on 13-08-2021 09:51
Hi bighs,
Thanks for posting on the Community Forums. I'm sorry to hear that you aren't currently able to access your mailbox.
Can you please let us know if you have tried changing your password? If not, please give that a go and let us know if that helps.
If not, we'll be more than happy to assist further.
Kind regards
Beth
on 14-08-2021 06:50
@Childress62 wrote:Restart your device. It may just be the case that your emails have gotten stuck and a restart can usually help reset things and get it working again. ... Next check that all of the settings for your account are correct as sometimes your device can run an update and change some of the settings on your email account.
on 14-08-2021 10:04
Hi bighs,
Have you been able to get things sorted? If not I have sent you a private message to confirm your account details.
Cheers,
Corey C
on 14-08-2021 12:41
Email now appears to be working now but keep getting a message box
"The server you are connected to is using a securoty certificate that cannot be verified. The target principal name is incorrect"
on 14-08-2021 13:54
Thanks for your reply and update, bighs. Glad to hear that the email service is working now. where are you getting this error, direct from the site or from an email client/app?