Menu
Reply
bighs
  • 8
  • 0
  • 0
Joining in
617 Views
Message 1 of 7
Flag for a moderator

email not working

Your mailbox is not available at the momenteps asking for authenticatation,

please help.

0 Kudos
Reply
Childress62
  • 2
  • 0
  • 0
Joining in
581 Views
Message 2 of 7
Flag for a moderator

Re: email not working

Restart your device. It may just be the case that your emails have gotten stuck and a restart can usually help reset things and get it working again. ... Next check that all of the settings for your account are correct as sometimes your device can run an update and change some of the settings on your email account.

0 Kudos
Reply
Beth_G
  • 4.8K
  • 276
  • 511
Forum Team
Forum Team
594 Views
Message 3 of 7
Flag for a moderator

Re: email not working

Hi bighs,

 

Thanks for posting on the Community Forums. I'm sorry to hear that you aren't currently able to access your mailbox.

 

Can you please let us know if you have tried changing your password? If not, please give that a go and let us know if that helps. 

 

If not, we'll be more than happy to assist further.

 

Kind regards

 

Beth

Beth
0 Kudos
Reply
Childress62
  • 2
  • 0
  • 0
Joining in
542 Views
Message 4 of 7
Flag for a moderator

Re: email not working


@Childress62 wrote:

Restart your device. It may just be the case that your emails have gotten stuck and a restart can usually help reset things and get it working again. ... Next check that all of the settings for your account are correct as sometimes your device can run an update and change some of the settings on your email account.


mcdvoice survey

0 Kudos
Reply
Corey_C
  • 5.23K
  • 258
  • 451
Moderator
Moderator
532 Views
Message 5 of 7
Flag for a moderator

Re: email not working

Hi bighs,

 

Have you been able to get things sorted? If not I have sent you a private message to confirm your account details.

 

Cheers,

Corey C

0 Kudos
Reply
bighs
  • 8
  • 0
  • 0
Joining in
519 Views
Message 6 of 7
Flag for a moderator

Re: email not working

Email now appears to be working now but keep getting a message box

"The server you are connected to is using a securoty certificate that cannot be verified. The target principal name is incorrect"

0 Kudos
Reply
Corey_C
  • 5.23K
  • 258
  • 451
Moderator
Moderator
510 Views
Message 7 of 7
Flag for a moderator

Re: email not working

Thanks for your reply and update, bighs. Glad to hear that the email service is working now.  where are you getting this error, direct from the site or from an email client/app?

0 Kudos
Reply