email hacked

[alan1955]

good morning

i have had my ntlworld email hacked

i also received an email wanting $400 or they going to release photos !!

dont alk to police or anybody else about it

[Leeavery38]

Me too sounds like the same person I’m try to sort mine out also

[jpeg1]

There has been widespread hacking of ntl emails for months, something that VM seems to be unable or unwilling to stop. The only thing they will do is to close the account if you ask them.

The scammer sends that message just in case you have something to hide. But paying them won't stop them anyway. Just ignore it. 

[Travis_M]

Hi @alan1955 

Thanks for posting on our community forum and sorry to hear about the issue with your email.

I'll drop you a private message now to confirm some more details and investigate further, keep an eye on your inbox for a message from myself.

Regards