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email hacked on 15-06 and on top of that this outage

Joining in

This is going on for far too long. My prone is also not receiving emails. I am going to write to which and consider taking legal action. I have received promises that are not comp-lied with put through endless conversations and security checks and only some of the staff understand. I will be writing to which and hope they will publish the dreadful experience I have been subjected to so that readers become aware of the abysmal service. And of course the bill keep being sent. It seems as if Virgin not only has no shame but they are not up to the job. Guillermo Makin (Prof.) [REMOVED] 0795158xxxx.



[MOD EDIT: Personal and private information has been removed from this post.]


Forum Team
Forum Team

Hey GAM1,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your email and for the problems since the outage, I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,