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email failure

I am having a problem with receiving some emails, particularly from How Did I do web site

and my golf club, upminstergolfclub@hdid.co.uk. Have checked all settings, and all ok

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Re: email failure

Hi donsntl,

 

Thank you for your post and welcome to the community. 

 

I'm sorry you're having problems receiving some emails.

 

Can you advise how you are accessing your emails? Is this via webmail or an email client? 

 

Do you know if the people sending the emails are getting any undeliverable messages at their end? Have you tried sending any test messages from another email address at all to see what happens? 

 

Thanks

 

Melissa

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