Anybody know the reason why my email is still active
Their Terms and Conditions do state that any email accounts linked to a VM broadband account will be deleted 90 day after the broadband account has been closed.
However, in practice these orphan accounts do often linger on much longer than that before VM get round to doing their housework.
how can i get it disconnected ?
One of the VM Forum Team (VM employees) who support this forum can get the account deleted for you. They will contact you via this thread in a day or so and take the details from you via the forum Private Message (PM) facility.
Keep an eye out for a message from them.
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