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davebr1
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email body not showing android

hi i have a oneplus6 android phone my emails from virgin media show only the header no body 

gmail is working  on the same phone no problems ive tried all the settings so far nothing works anyone any idea i need to access these emails via my phone TIA

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Corey_C
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Re: email body not showing android

Thanks for your post and for reaching out to the Community Forums, davebr1,

 

Sorry to hear that you are having issues with your emails. Just to confirm, when you do log into the your email from the website are you able to view everything? What is the email client/app you are using on your mobile to check your Virgin Media emails?

 

Cheers,

Corey C

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davebr1
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Re: email body not showing android

morning

  I cured the problem by deleting the latest version of Gmail on my phone and installing the previous version 

seemingly its a fault  with Gmail

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