I had set up an additional email@example.com email address which I was using as a login for an account with the file sharing site box.com. Box.com required me to reset my password for security reasons at which point I realised that my email address was no longer active - basically it had been deleted by Virgin Media. This is fine until you have to authenticate an account. How can I get the email address reinstated? I really need to access the files on my box.com account!
Is it in any way possible to create a new ntlworld.com email address? That would work - the email address just has to match so it doesn't matter if its a different account. There's only the option for @virginmedia.com on the website - but if the team could just set up a new ntlworld one that would work