Hi I have a redundant virgin.net account and would like to close it.
I cannot get access to do this......
How do I permanently close down a old virgin.net account......which I suspect has been targeted with spam...
As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.
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Thank you for posting on the forum and welcome to the community. We're eager to assist with this, can you confirm if you're still an active Virgin Media account holder?
We look forward to hearing from you so we can look into this further.
No I stopped prior to the talk talk takeover.
Thanks for confirming this for us.
How long ago were your services with us disconnected?
@mawse wrote:No I stopped prior to the talk talk takeover.regardsAlex
@Lindsey_C - The sale of ADSL to TalkTak was in 2014. IIRC 🙂 I appreciate you guys might not be aware of this. But lets just say this account is long past it's expiry date 😉
That's odd. This should have been shutdown by now.
I'm going to feed this back to see if we can get this manually shut down. Once I've heard back I'll let you know.
OK many thanks, its still active after all this time.