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mawse
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Message 1 of 9
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email account

Hi I have a redundant virgin.net account and would like to close it.

I cannot get access to do this......

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mawse
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Message 2 of 9
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orphan account

HELP......

How do I permanently close down a old virgin.net account......which I suspect has been targeted with spam...

many thanks

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Very Insightful Person
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Message 3 of 9
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Re: orphan account

Do not make duplicate posts. against Forum rules. I have merged the two threads. The Forum Team will reach this thread in due course. Wait patiently and they will help.


As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Forum Team
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Message 4 of 9
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Re: orphan account

Hello Mawse

 

Thank you for posting on the forum and welcome to the community. We're eager to assist with this, can you confirm if you're still an active Virgin Media account holder?

 

We look forward to hearing from you so we can look into this further.

 

Rob

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mawse
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Re: orphan account

No I stopped prior to the talk talk takeover.

regards

Alex

 

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Moderator
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Message 6 of 9
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Re: orphan account

Hi mawse,

Thanks for confirming this for us. 

How long ago were your services with us disconnected?  

Thanks

Lindsey_C

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Message 7 of 9
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Re: orphan account


@mawse wrote:

No I stopped prior to the talk talk takeover.

regards

Alex

 


@Lindsey_C - The sale of ADSL to TalkTak was in 2014. IIRC  🙂  I appreciate you guys might not be aware of this.  But lets just say this account is long past it's expiry date 😉

Tim

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Forum Team (Retired) Ben_N
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Message 8 of 9
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Re: email account

That's odd. This should have been shutdown by now. 

 

I'm going to feed this back to see if we can get this manually shut down. Once I've heard back I'll let you know. 

 

Thanks

Ben_N

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mawse
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Message 9 of 9
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Re: email account

OK many thanks, its still active after all this time.

regards

alex

 

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