I'm having the same issue with one of my email accounts, I had this email through. I've done both things listed but I still get a send/receive error on my outlook email page OX800CCCOE. Please can you help me get my emails through again. I am worried I'm going to miss a medical appointment email.
You have received this email as one or more of your Virgin Media mailboxes has recently been locked due to suspicious activity being detected.
It is important that you:
- Do a full virus scan on your device with up-to-date anti-virus software
- Reset your password to something new, unique to this account and secure.
After resetting your password, your mailbox will automatically be unlocked after 15 minutes.
Please ensure that the above points have been completed to prevent your mailbox from being locked again.