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Jotz
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deleted email account

my email account has been deleted. Is there any way to get it back?

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Zoie_P
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Re: deleted email account

Hi Jotz, 

Thanks for your post and welcome to forums 🙂
I am sorry to hear this,  I am sorry there is no way to get it back. Why was this deleted was this due to you not being a customer or did you request it to be deleted?

Zoie

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Jotz
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Re: deleted email account

I am still a customer, I transferred my service as I moved home but they have deleted my email accounts too. Is there any way to get them back? 

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Zoie_P
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Re: deleted email account

Was it deleted or attached to the old account? you can check if it is still active here and if so I can do a move and transfer and transfer the email to your new account and get you acsess

Zoie

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Jotz
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Re: deleted email account

I think it has been deleted, the email accounts worked before we transferred. On the link you have provided it says Bad, unable to connect to any one of mail servers. 

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Zoie_P
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Re: deleted email account

Hi, I am sorry to hear this, I can double-check for you? 

I will pop you over a private message and if you could give me your old details I can look at this for you.

Zoie

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Graham_A
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Message 7 of 8
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Re: deleted email account

@Jotz A number of online email checkers no longer work correctly with Virginmedia email addresses.

Try using this one, which is accurate:

https://verify-email.org/

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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Jotz
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Re: deleted email account

Thank you!

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