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close old NTLWORLD email

Please can a moderator urgently message me to close this account as it has been compromised, please?

Thanks

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Re: close old NTLWORLD email

Hi allibee,

 

Thanks for your post and for reaching out to the community forums. Apologies for the late reply. Are you still needing the email account deleted?

 

Cheers,

Corey C

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Message 3 of 9
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Re: close old NTLWORLD email

Yes please
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Re: close old NTLWORLD email

Thanks for replying.

 

I'll send you a PM shortly. Just to confirm, I cannot delete email mailboxes that are linked to active Virgin Media accounts, only those that do not have an account attached or if they are aliases to an active account.

 

Cheers,

Corey C

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Message 5 of 9
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Re: close old NTLWORLD email

No longer have an active account and not an alias

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Message 6 of 9
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Re: close old NTLWORLD email

Thanks for clarifying, I've sent the PM

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Message 7 of 9
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Re: close old NTLWORLD email

Hi allibee,

 

Your request to close the NTL email account has now been submitted to our IT team to close [ref#P010042978], please allow 3-5 days for processing.

 

Cheers,

Corey C

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Message 8 of 9
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Re: close old NTLWORLD email

Thanks Corey!

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Message 9 of 9
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Re: close old NTLWORLD email

You're welcome. 🙂

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