Hello, yesterday i received a ransomware email on an old blueyonder account,i didnt realise the password was the the same as my twitter and facebook ones as i'd not logged into them for a long time,twitter offer an alternative email address to reset your password which i've done but facebook just keep sending new pass codes to my old blueyonder account ,so the hacker just uses them and locks me out,the problem is i'm no longer a virgin customer so can't login to change my old blueyonder account password,i've seen links in this forum and tried them but as i'm no longer a customer the system doen't recognise my email.Apart from sending emails to a spam folder i can still recieve and send emails on this account even though i left 30 months ago,i know deleting the account may not solve the problem with the hacker but hopefully a new password would enable me to secure my old email account .I would be very happy if someone could help me with please