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cant sign in

When I registered, I used an email address I no longer use and no longer exists and I don’t remember the password I used.  Due to this I can no longer sign in.  Any advice would be greatly appreciated.

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Re: cant sign in

Good morning Vickysh, 

 

Thanks for posting and welcome to the forums. 

 

So I can assist you further, is this a Virgin Media or Mobile account please?

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Re: cant sign in

Thank you for your reply.  It’s a Virgin Media account.

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Re: cant sign in

Thanks for that Vicky. 

 

This would usually require a call into the call centre. But I should be able to deal with this for you. 

 

I'll drop you a PM shortly

 

David_Bn

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