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cant send emails on blueyonder on my laptop

not used laptop since lockdown   nowwont accept password when try to send emsils   its a blueyonder.co.uk 

 

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Re: cant send emails on blueyonder on my laptop

Hello
Thank for joining in on the forum, we will try the best to get your issue resolved.

First I would suggest to following to find the error that you are getting on your email client :- Look here to get the error logs:- https://community.virginmedia.com/t5/Email/Outgoing-Authentication-Issues-Check-Email-Logs/td-p/3237..., if you do have an VM305 error then more than likely the spambot was asleep as spamhaus will automatically remove after 2 days of no spam activity, if error then follow :- https://community.virginmedia.com/t5/Security-matters/Searching-for-Spambots-on-your-network/td-p/40...

You can check your listing yourself but there is no point requesting removal until you have found and deleted the spambot. https://www.spamhaus.org/query and type in your external IP you can gets this my typing "whats my ip" into google.

If you are running Hola VPN Free, then note But Hola Free VPN is anything but a VPN.

Regards Mike

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logon pop3 blueyonder comes up blocking sending emails

on my laptop not authenticating my password when trying to send emails. pop3 blueyonder account

have only started using laptop again since lockdown could it be a time out issue and how do i overcome it .

my blueyonder works ok on my mobile.

 

 

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Re: logon pop3 blueyonder comes up blocking sending emails

Can you gain access to your emails from your laptop using webmail?

What email client are you using on your laptop?

Check that your client server settings are correct, see below:-

POP Access (Incoming)

  • Server Name: pop3.virginmedia.com
  • User Name: Your full email address e.g. Richard.Branson@ntlworld.com
  • Connection Security: SSL/TLS
  • Authentication: Normal password
  • Port: 995

Or

IMAP Access (Incoming)

  • Server Name: imap.virginmedia.com
  • User Name: Your full email address e.g. Richard.Branson@ntlworld.com
  • Connection Security: SSL/TLS
  • Authentication method: Normal password
  • Port: 993

Outgoing Server (SMTP)

  • Server Name: smtp.virginmedia.com
  • Connection security: SSL/TLS
  • Authentication method: Normal password
  • User Name: Your full email address e.g. Richard.Branson@ntlworld.com
  • Port: 465

 




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