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booler2002
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cant send emails on android ipad or iphone

tried all the help suggestions from virgin apple to no avail I have Ntlworld  email accounts but keeps coming back as wrong user name and password any help to resolve this frustrating problem would be gratefully received

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Paul_DN
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Re: cant send emails on android ipad or iphone

Hi booler2002,

 

Thank you for reaching out to us, have you tried changing the password on our homepage.

 

Regards

 

Paul.

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booler2002
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Re: cant send emails on android ipad or iphone

yes set up a new email address using virginmedia,com one but still same problem its on the outgoing SMTP server that's refusing us to send emails from android iPad and iPhone

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jem101
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Re: cant send emails on android ipad or iphone

https://community.virginmedia.com/t5/Email/I-can-t-send-emails/td-p/4512367 

Skip down to post no. 4 - read through it and also follow the links provided and it will give you some instructions for finding out exactly what the issue is.

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