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cant access ntlworld.com email account

As above, seems to be a common issue...

Cant access my email account, 5 days now. Im a current paying customer but its an older email address? Have they been deleted with no warning?

Thanks - Matt

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Re: cant access ntlworld.com email account

Hi Matt, thanks for posting and welcome to the community. My apologies about the email issue. I'll PM you now so we can look into this further.

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Re: cant access ntlworld.com email account

Thanks for joining me on PM Mattdebbage,

 

Just to update the thread, the mailbox was enabled and also a tech visit was booked as the tuners on the TV box are out of spec.

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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