Virgin Media Community

[philipbrown]

hi everyone

im having problems sending emails on my S21 ultra , i just keeping getting a message saying " unable to connect to email server to verify your account No response from server " i have checked and doubled checked the settings and even deleted and reinstalled it again . i am able to send emails from my laptop though .

ive tried phoning for help but just cant get through . 

thanks in advance 

philip

[Paul_DN · Accepted solution]

Hi Philip,

Thank you for reaching out to us in our community and welcome, I am sorry to hear you aren't able to send emails from your new phone, are you able to do this on other devices and via our website OK ?

Regards

Paul.

[philipbrown]

Hi Paul 

I managed to get the problem solved via Gadget Rescue . Thanks for you help 

Philip

[Chris_W1]

Hi Philip, thanks for the message and glad to hear that things are now resolved. Have a good day ^Chris