Well there you go then. Since email works in exactly the same way irrespective of the device and the program being used then if it works on your phone etc it should work on your laptop or PC. If it doesn't then it is down to the set up.
You helpfully don't tell us what e-mail program you are using on your win10 PC and what settings you have used, or what exactly happens when you try the set up so we have absolutely no idea what may be going on. We can't see what you see unless you tell us. However in an effort to be helpful look at this help page, use the recommended settings and tell us how you are getting on after you have tried them. One interesting issue is that if you are trying to use Thunderbird on a PC etc, at the moment you will have to set it up manually. The auto-configuration files are broken, but are being fixed as I write.
[edited as I'm thinking on the go] It's the built in W10 Email Client (which is fairly rubbish, but does the job and includes a spell-check). I use this and the settings are different to those on the above link. The servers aren't virginmedia.com.
The settings are as follows: (on the advanced link, as per IMAP instructions)
Advanced mailbox settings:
All the boxes are ticked.
It seems the port numbers are required.
HTH and works. Does for me. Send an email from the email address to the email address to test it. That should happen almost instantly if everything's correct.
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firstly should the settings be virginmedia rather than ntlworld? i have played with the settings numerous times and read all the old and new guidance before asking for help When I save the settings I get prompted with "we could'nt access this account. NTLworld. You may need to update or give the account permission to sync to this device"
When I go back in my password is double in length ie duplicated, instead of password, it is passwordpassword