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cannot access my email

Joining in

hello all!over the last couple of days i have not been able to get to my emails!all i get is 

Oops! We can't find the page
you're looking for.

eventually i go through my virgin  and get there!

any idea,s?


Very Insightful Person
Very Insightful Person

@rumone There is currently a fault with the email link on the page.

This link will take you to the correct page:


I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

many thanks for the reply

Hey @rumone thanks for reaching out to us and a warm welcome to the Virgin Media forums.

I'm sorry to hear that you experienced issues with the link.
I can see @Graham_A has given the right one, may I ask if it is working for you?

Kind regards,

Forum Team

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