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zip
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cannot access emails

Not been able to access Blueyonder emails for 2 days, via webmail...response from Virgin is that they cannot help, there are hundreds of emails in folders that I cannot access.

I have checked and rechecked but keep getting the same message, 'your mailbox is not available'.

Zip 

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Serena_C
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Re: cannot access emails

Hi @zip

 

Welcome to our Community Help Forum 🙂

 

Thank you for making your first post about the issue you are experiencing with accessing your emails, I'm really sorry to hear you are unable to access them.

 

I would like to get this resolved for you, I will send you a private message now to obtain the details required to look into this further.

 

Please look out for the purple envelope in the top right corner.

 

Best wishes,

 

Serena

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