As you say, they are no longer attached to my main virgin account
I need to contact Virgin support as one of the accounts has been hacked.
Can't find which number to call
The numbers to ring are 150 free from a VM mobile or landline, or 0345 454 1111 from any other phone (chargeable as standard UK landline phone no.).
However, you might be better off waiting for the VM Forum Team to pick this up rather than wading through the telephone system. They will be back in the morning and should reply to you via this forum sometime tomorrow.
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