My wifes blueyonder email account has just stopped working, nothing has changed, it was fine 24 hours ago. It's a secondary email account, mine is the primary and that is working fine.
The error was first noticed in an email client (apple mail on iphone) as follows:
Cannot Get Mail - No password provided for "account"
So tried the web interface and we get
We didn't recognise the username or password you entered. Please try again.
Although nothing has changed we've tried to change the password and get the following
Oops, we've ran into a problem.
Wait a minute and try again. If this doesn't work, please come back later. (Code: DEF01)
We've had this for 24 hours now....
Grateful of any advice on how to fix this?