For the last 3 days I've had my password box pop up for my blueyonder.co.uk email address, I have verified I am using the right password but it keeps bouncing when I tried to log in to the web portal to view the mail it says my mailbox isnt available.
"
Your mailbox is not available at the moment.
Or you may not have an active mail account with us.
If you have an existing Virgin Media mailbox please try changing your password in the first instance as this may unlock the account following a security precaution taken by our email team.
If you’re ready to create your new password, simply head over to My Virgin Media:
- Select Sign In
- Select Forgotten your email or password? under the password box
- Follow the instructions to change your password
- Remember do not use existing or previous passwords. Further help can be found here
- Check out the Virgin Media Security Hub or our Security Matters community page for further email help & support"
When I click on the "my virgin media", sign in then go into "view apps", and select "Virgin Media Mail" it asks me to sign into my mail account and guess what... "Your mailbox is not available at the moment."
Can we please go back to the old management system the old way the menus worked this new system you can't even get a fricking status check on your servers, if I do "Status check virgin media" it wants to check my links, my tv, my phone, I know my **bleep** is working, what about yours!!!
I would click the "Email me when someone replies" but I can't get it so no fricking point!!!
Sally & Pete.
