@brassed01 wrote:
but now want to block all incoming mail to the old address. Have tried a filter but emails still get through.
You never replied to 用心棒 's post suggesting you should let us see the rule you are using so we cannot really offer much advice.
However, one thing you need to bear in mind is that the filter rules in VM Webmail are only applied to messages coming in to the Inbox.
That means that even if your rule was working perfectly and blocking every message coming into your inbox, the account would still be getting messages arriving in the Spam folder. (Possibly that's what you are seeing.)
To complete the blockade you need either to have your Spam settings set to "Reject All SPAM messages" (probably the most reliable way) or set to "Flag a message as SPAM but deliver to Inbox". The latter setting should then allow your filter rule to work on your spam messages.
There is also an option "Turn off all SPAM filtering" but knowing the idiosyncrasies of how VM deals with potentially "spoofed" email, I would not be 100% certain that the VM system would not still send the odd email into the spam folder.
Coenoby
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I am just another Virgin Media customer.
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