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fishman2
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account

why do i get message your virgin account is  not secure

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Re: account

No idea based on such limited information.  When and where do you see the message?  Does this relate to a VM email account, your My Virgin Media account or a Virgin Mobile account?

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Re: account

 

I think you are probably talking about the icons in the Google Chrome address bar which indicate the security status of the website to which you are connected. I captured image 1 below early this evening. The “i in a circle” indicates that this link is running over what Chrome considers to be an insecure connection.

Image 1   snip-10.JPG

Image 2  snip-11.JPG

I captured image 2 later this evening via a different tab in the same Chrome browser. The padlock indicates a secure connection.

I can only suggest that some part of the website was configured incorrectly earlier in the day, but had been corrected by late evening.

 

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Re: account


@BillC45 wrote:
 

I can only suggest that some part of the website was configured incorrectly earlier in the day, but had been corrected by late evening.


A more likely explanation is that the content within a viewed email was retrieved from an unauthenticated source, for example the following image causes the same issue on the forum because it is sourced over an unauthenticated connection, http://icons.iconarchive.com/icons/double-j-design/diagram-free/128/lock-icon.png

http://icons.iconarchive.com/icons/double-j-design/diagram-free/128/lock-icon.png

Content from the forum website is still over an authenticated connection but until you navigate away from this post and refresh the webpage you will continue to see the warning shown in Image 1.

 

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Re: account

Just to add to @用心棒 's excellent post

If you click on the exclamation mark - it'll tell you!

2019-11-02.png

The most common cause of this is indeed https: connections where the images are actually on http resources instead.  We see here that the certificate is valid (except it's not - but that's a different story), and if we wanted to double check this we can actually click the certificate entry too.

Tim

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