However HowardML it now constantly asks on opening Outlook with an
Internet Security Warning The Server you are connected to is using a security certificate that cannot be verified. A certificate chain processed but terminated in a root certificate which is not trusted by the trust provider.
I can View and Install the certificate - which I do but I continue to get the same warning every time I open Outlook even though I check YES to continue using the server.
Yes thanks - already have spoken with Avast and we have been through this route already. They have said it is your root certificate that is not valid or something like that as I mentioned earlier in this thread. That is a) beyond their control and b) in virginmedia's remit to correct. I will try this again though to prove a point but if I hear you correctly what you seem to be saying is that because I use a mailshield that digs deeper than the immediate first level of validation of an SSL that this is somehow my fault that second or subsequent tiers are not verified? That simply does not somehow sound right.