2 weeks ago
I too have a legacy email which has never been closed and I have an alert from my credit agency stating that the password is compromised.
I can no longer access the virgin.net email account but need to have it deleted to minimise risk of hacking.
Can the Virgin team please help?
Welcome to the Community and thank you for getting in touch.
I am sorry to hear that you have been having some trouble with your email.
We would be happy to arrange to have the address deleted for you but I will just need to confirm some details first.
In order to do this, I have sent you a private message and this will be available via the purple envelope on the top right of this page.