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Your mailbox is not available at the moment

chesteratkins1
Tuning in

Unable to access email account. Suspect it has been blocked by VM.

1 ACCEPTED SOLUTION

Accepted Solutions

Graham_A
Very Insightful Person
Very Insightful Person

Have you followed the instructions given in the mailbox unavailable message to change the email password to a new one not previously used?

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

See where this Helpful Answer was posted

4 REPLIES 4

Graham_A
Very Insightful Person
Very Insightful Person

Have you followed the instructions given in the mailbox unavailable message to change the email password to a new one not previously used?

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Zoie_P
Forum Team
Forum Team

Hi @chesteratkins1,

Thanks for your post, I am sorry you are having issues with your mail box have you followed what @Graham_A has advised?

I can see from our systems you have been in touch with our team regarding this since your post, were they able to resolve it? 

Zoie

As you have observed I have spoken to one of the team and the problem has been resolved in line with the advice of @GRAHAM A.

Many thanks.

@chesteratkins1

Hi chesteratkins1, 

Thanks for taking the time to come back to us in the Community. 

We're really happy to hear things have been resolved for you now. 🎉

If you have any further issues, pop back and let us know. 

Many thanks,

Kath_F
Forum Team

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