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rdboy71
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Your mailbox is not available at the moment

Hello I have been getting the message Your mailbox is not available at the moment since yesterday, cannot seem to access any emails, either through Virgin main login or my mobile phone (blue miail app) any ideas?

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Paul_DN
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Re: Your mailbox is not available at the moment

Hi rdboy71,

Thank you for reaching out to us in our community and welcome back, sorry to hear you haven't been able to access your Emails since Thursday and are getting a not available message, I have been able to locate your account and can see the potential issue, please can you perform Virus scans on your devices where possible and change your Email password to something totally different to ones used before, once done leave 15 Minutes before logging back in?

Regards

Paul.

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