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Jamie1907
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Your mailbox is not available at the moment

Hi 

I have been trying to log into my email account and keep receiving the following message 

Your mailbox is not available at the moment.

 

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

 

If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.

It has been more than twelve hours and I still can't access my account. 

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jpeg1
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Message 2 of 5
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Re: Your mailbox is not available at the moment

Check the advice in the messages at the top of the page.

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Alex_RM
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Re: Your mailbox is not available at the moment

Hi Jamie1907,

 

Thanks for posting and welcome to our community 🙂

 

Sorry to hear you're having an issue with your emails, have you been able to check out the advise at the top as 

jpeg1 has suggested?

 

Alex_Rm

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Jamie1907
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Re: Your mailbox is not available at the moment

Hi

I got through to customer service and the issues has been resolved. 

Jamie1907

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Gareth_L
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Re: Your mailbox is not available at the moment

Hi Jamie1907

That's great news, Thanks for the update

Gareth_L

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