I spoke to Zak_M yesterday and they kindly advised I should reset my password on my email account to fix the issue of "Your mailbox is not available at the moment". This was fixed all of yesterday but now again its back to the same issue, however this time I can no longer change the password as its giving me a message "
Oops, something's broken
We're sorry this isn't the page you wanted.
This part of the site isn't working at the moment, but it'll be up and running again soon.
Other parts of the site might be working as normal, so try using the links below to help you find what you want."
and again trying to log in to the mailbox gives this message "
Your mailbox is not available at the moment.
Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices."
This issue happens on our blueyonder.co.uk and ntlworld.com email accounts.
I need to access the ntlworld.com mailbox as I am expecting important emails.
Thank you for coming back to us in regards to this issue. I'm sorry to hear that this problem has re-occurred!
I would advise you try to reset your password using the "Forgotten Password" option again if you can. Reset the password to something completely new and wait at least 10 minutes before trying to access your account.
Please let me know if this resolved the issue. If not, we'll be able to look into this a little further for you.