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Mhfoxes
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Your mailbox is not available at the moment

Unable to get any interaction from VirginMedia to resolve this issue. I suspect it was hacked and has been locked. Have waited several days !

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Gareth_L
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Message 2 of 6
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Re: Your mailbox is not available at the moment

Hello Mhfoxes

Sorry to hear this 

Can you please make sure you have done the following advised here 

If so and you still can't access your account please let me know

Gareth_L

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Mhfoxes
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Message 3 of 6
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Re: Your mailbox is not available at the moment

Hi Gareth - Have done the above - still unavailable.
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Zak_M
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Message 4 of 6
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Re: Your mailbox is not available at the moment

Good morning @Mhfoxes 

 

Thank you for coming back to us. 

 

Can you confirm that you are still an active virgin media customer? Have you attempted a password re-set? 

 

Kind regards,

Zak_M

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Mhfoxes
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Message 5 of 6
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Re: Your mailbox is not available at the moment

Yes - Still a Virgin Media customer, have done the password reset.
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Zak_M
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Message 6 of 6
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Re: Your mailbox is not available at the moment

Thank you for coming back to me. 

 

Let me pop you over a PM so that I can get some account information and we can go from there. 

 

Kind regards,

Zak_M

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