I have given up on using Virgin Email I keep getting the following:
Your mailbox is not available at the moment.
Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.
If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.
When ever I call and its sorted I find out its because my account is hacked and emails have been sent - which is very strange as the password is secure and I use a top internet security package, not sure how safe the account info is