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Your mailbox is not available at the moment.

Hi I've been unable to get into my emails since Monday due to the following message:

 

I can see other people have experienced this issue.  I know that my email has been compromised as lots of people in my contacts have received a spam email.

 

I have tried the steps indicated and reset my Virgin Media password, member word etc. which has worked fine.  I can still get into Virgin Media.com.

 

However, I cannot get into my emails and am unsure as to howto access them to check whether a forwarding address has been added.

 

Please could someone provide help😥

 

Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.

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