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Jexter99
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Your mailbox is not available at the moment.

I log in to my account but have every time a click on the EMAIL link I get 'Your mailbox is not available at the moment.'. Any ideas why?

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Graham_A
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Re: Your mailbox is not available at the moment.

If you get the same result when using this link https://mail2.virginmedia.com/ then it is likely that the email account has been locked for security reasons by VM.

Try changing the password via your My Virgin Media account.

If none of this works you will need to wait for support from the VM Forum Team.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Jexter99
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Re: Your mailbox is not available at the moment.

Unfortunately I get the same result if I use your link. Thanks for trying.
.
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Graham_A
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Re: Your mailbox is not available at the moment.

Ok, I have escalated this thread to the VM Forum Team.  They should respond in a day or so.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Jexter99
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Re: Your mailbox is not available at the moment.

many thanks

 

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Hollie_B
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Re: Your mailbox is not available at the moment.

Hi there @Jexter99 

 

Thanks for your post. Sorry to hear that you've not been able to get into your mailbox. I'll be able to take a look in to this for you. 

 

I'll pop you a message now to pass security and get this sorted 

 

Thanks, 

 

 

Hollie - Forum Team


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jackie13
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Re: Your mailbox is not available at the moment.

I have the same issue ... message saying that mailbox not available .

Please investigate.

Jackie

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