My daughter is having a problem with accessing her email account. After reading messages in the forum, I have tried changing the password, but this did not work. Please send me a private message so that I can give you the account details etc.
Thanks for posting and welcome to our community 🙂
I'm sorry for the late reply, have you been able to get this sorted since posting?
If not, can you confirm if the account is in your name? If so, I can pop you over a private message to help with this.
Thank you for your reply.
The email account is in our daughter's name. I am the main account holder. I have tried changing the password, but this did not work. If you email me, I can give you the name her email account.
Apologies for the delay getting back to you here Phil01438. In case this is something you still need help with I'll contact you via PM to confirm a few details.