Had this message for many months, have also tried resetting password using my correct credentials but i get a "Oops, something's broken. We're sorry this isn't the page you wanted." error message.
I have an email forward setup to my main email address and get emails to my gmail box, so I haven't really chased this up. I am sure there will be some emails that i need to address individually, so it would be good to get access back at some point.
Still VM customer (BB only presently), didn't want to post up my email address publicly - can provide any verifying information in private messages.
Hi DaveHemm, thanks for posting and thanks for not posting any sensitive information on public boards.
I am sorry you're currently unable to access your emails, I would like to look into this further for you. To enable me to do so, I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.