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DouglasElliot
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Your mailbox is not available at the moment

For the second time in a week, when I try to access my emails I receive this message

'Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.'

I have tried changing my password but no luck.

I had to call the support team last week to get the problem fixed but it has very annoyingly returned.

Having to use my wife's email address to access this group.

Any help will be appreciated.

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DouglasElliot
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Error 403, Mailbox unavailable

Hello, I am receiving a 'sorry, your mailbox is not available at the moment, please try again in 1 hour' error message.  Can my mailbox be updated so to clear the error and allow me access to my mail box.  Thank you.

 

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Paul_DN
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Re: Error 403, Mailbox unavailable

Hi DouglasElliot,

 

 

Thank you for reaching out to us in our community, I am sorry to hear you have been unable to access your email account ,so I can help with this, I will send you an invite into a private chat, I will send this shortly, please click on the purple envelope to accept.

 

 

Regards

 

Paul.

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Paul_DN
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Re: Your mailbox is not available at the moment

Hi Douglas,

 

 

Thanks for your details, I have reset this for you, please try again and then change the password so this doesn't happen again.

 

 

Regards

 

Paul

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